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Opening times


You can contact us by telephone, letter or calling into our reception and our staff will assess the best way of helping you. This could be assisting you to identify the information you need, referring you to a more suitable organisation, or offering you an appointment with an adviser.


You are welcome to call into our reception at 34 - 36 Carrington Street, Nottingham NG1 7FG to select leaflets, factsheets, self-help packs or use the internet. Our opening times are Monday, Tuesday, Thursday and Friday from 9:30am until 4:00pm, and on Wednesday from 12:00 noon until 4:00pm. 


Our telephone lines are open:


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Monday      10:00am - 2:00pm

Tuesday     10:00am - 2:00pm

Wednesday 1:00pm  - 4:00pm

Thursday    10:00am - 2:00pm

Friday         10:00am - 2:00pm


Contact us on 0300 330 5457. (You will be charged at local landline charges, for callers using a mobile phone these should be included in any inclusive package.)  Please note, calls may be recorded for training and quality purposes.

When prompted select option:

1 - for help with debt related problems

2 - for help with housing related problems

3 - for help with consumer problems

4 - for help with any other issues

If you have an housing issue, you can call us on a separate number - 0115 945 3970


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